How to stop Reckon Accounts keeps starting up with the sample file

ron5
ron5 Member Posts: 21 Reckoner Reckoner
in Reckon Accounts (Desktop)

How do I get Reckon Accounts Plus v34 to start up with my company file instead of the sample file? Currently when running Reckon Accounts, it opens the sample file. If I change to my own company file then everything's OK until the next time I run Reckon Accounts, where it opens the sample file once again.

Running Windows 11 fully up to date.

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  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,553 Accredited Partner Accredited Partner

    I dont think you are on V34 but V31 and you need to give me a call so we can fix it.

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • ron5
    ron5 Member Posts: 21 Reckoner Reckoner
    edited November 8

    Hi Gerry, I found the problem. Instead of Reckon Acounts Plus appearing near the top of the Start menu, it was the Reckon Enterprise_plus.qbw fie itself. Thinking it was the program (same icon, name sorta looked right, I didn't notice the .qbw at the end) I clicked on it and naturally it opened the sample file via Reckon Accounts Plus.

    Clicking on the program itself solved the problem.

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