Credit Note

JenSchmidt
JenSchmidt Member Posts: 11 Reckoner Reckoner
in Accounts Hosted

Hello. I am trying to create a credit note for a customer. When trying to save the credit note it says "You cannot record a negative adjustment note". Use the Create Invoices window.

When using the Create Invoices window it says "You cannot record a negative tax invoice. Use the Create Adjustment Notes/Refunds window.

Suggestions anyone

Answers

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer
    edited November 13

    you go to Create adjustment note, not create invoices. Under the customer dropdown menu, and itโ€™s not a negative

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