hi, need help, NO 6 digital code Multi-factor authentication by sms to my mobile, i was trying to send the sms from other phone, sms is working fine, and yes for good signal coverage, using iphone 13. urgently need it for my invoice function.
Good morning @diliu,
I hope you are well and had a good weekend. Just reaching out to see if you managed to get this resolved?
Could you also let us know what mobile phone provider you are using and if you have attempted to use airplane mode to receive the SMS for authentication?
You can also give us a call for a authentication reset on 1300 756663 | Mon –Fri: 9am – 7pm
Thank you and speak soon.
Don't miss announcements and important info for Reckon One.
Check out our Reckon One how-to videos for tips & tricks, and help with common tasks!
Got a cool idea or want a new feature in Reckon One? Click here to let us know!
