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Reckon Accounts V5 PDF Converter not re-installing

Gillian_9673196

Hi All

We have a PC without the Reckon Accounts V5 PDF Converter, not sure why or how it disappeared but I have tried to get it back without success.

We have followed the guides found here and just keep getting the same errors, please see screenshots. We have also checked the error code 1260 to be sure there was nothing there.

next step ideas please?