What is the process for importing a Saff file when an employee has not received his super details? ‘And when he does provide them how can the super from previous weeks be imported?
Check Stapled Super first - He may not be able to find the info, but if the fund has processed his new member account, it will show the details there.
In the absence of the employee's correct fund info, it needs to be paid to the employer's default fund.
Do you mean when an employee doesn't know what their specific fund details are (eg Member No etc) ? In that situation, you would do a Stapled Super search to retrieve them.
no they have applied for a fund but the details haven’t come through yet
Have you checked via Stapled Super ?
no I haven’t, but let’s say they haven’t received their details when the pay is processed so I am unable to pay her super until the next week, what then?
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