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Pay Day Super - configuration

Linda Hawkins

Morning, we are trying to follow the instructions to set up the file for Super Stream success. Step 1 lists editing the super item in Payroll Items to reflect the agency being paid for the super liability. Does this then suggest that each employee who has a different fund has to have a separate super liability account? As step 3 ask forthe name of the agency being paid, which we determine to be the employees fund as we then add the employee number in the employee card? So confused! Thanks

Comments

Lucas Andrews

Hi @Linda Hawkins,

The process I would do is create each Superfund first as a Supplier.

Now create a Super item for each fund where required. When creating the item, it’s important to assign it to the correct liability supplier you created because the Superfund/supplier details is recorded as the liability.

I highly recommend taking a look at the knowledge article here: https://help.reckon.com/article/53cychi8vj-kba-5217-configuring-reckon-accounts-business-and-hosted-for-super-stream

If you require further clarification as it's a little difficult to explain, please let me know.

Linda Hawkins

Thanks Lucas - I was hoping to not have to do this! But looks like it is the only way forward.

Linda Hawkins

Also, we have had to email off the CFS Clearing House applicaiton as the online form was not completing all of the fields correctly. Just received notification that they don't accept forms by email! Lol - now what!!??

Lucas Andrews

Hi @Linda Hawkins,

Sorry for the frustrations this must cause as we know it's time consuming and hopefully a better process can be made in the future.

Thank you and speak to you soon.

Lucas Andrews

Hi @Linda Hawkins,

I believe if you reach out to support and explain the situation about it not filling all the fields correctly they should be able to help you. Sorry there isn't much more I can do to assist with the CFS clearing house.

You could also potentially try another clearing house instead.

Linda Hawkins

@Lucas Andrews we have completed all of the steps as mentioned, but when we run the super reports, the USI and fund name is not showing for those employees who we have just amended?

Kris_Williams

Did you process a pay after you made these changes and then try the Saff file?

Acctd4

@Linda Hawkins You only need to do this IF you want to upload the file, however that process is NOT compulsory. You can continue to manually enter the employee contributions each time - just as you do currently - but into the Colonial clearing house. The main change from 01/07/26 is the FREQUENCY.

Alternatively, if you DO decide to do the SAFF File upload, the workaround is to use a clearing bank account for the Super Liability Cheques eg:

(Obviously, this is a very OLD example from 2017 …. & was using the ATO SBSCH !)

… then just Memorise a SINGLE Chq transfer for the combined super total payment amount each time :

😊

Linda Hawkins

Have set everything up, but the SAAF file is not uploading correctly. The information is in the incorrect fields (if that makes sense) - ie the birthdate column is importing the Super Fund name!

Linda Hawkins

The super data report is showing all of the employees under one super fund pre the set up, does this mean we have to amend the pay runs to reflect accurate super funds? I think so!

Linda Hawkins

The mapping when uploading into CFS is totally incorrect. Does anyone have any ideas please?