Cannot send statements via email for print when "all customers selected"

CuttingEdge

Hi, hoping someone can help!

recently having issues sending statements via ALL CUSTOMERS.

It takes foreeevvvveerr to load then the email option doesnt even come available. Iv also tried print with no luck. I can print and email in "Multiple Customer and One Custmomer' mode. We have to many statements to sift through and send individually.

Datarec

Hi @CuttingEdge,

If you encounter an issue using “All Customers”:

• If you instead select “Multiple Customers” and manually choose all customers, it’s worth considering whether this produces any difference in behavior compared to using “All Customers”.

How to Select All Customers Manually
To quickly manually select all customers, you can do so using the following steps:

1. Place your cursor on the first customer in the checkbox column.
2. Hold down the left mouse button.
3. Drag down the list to highlight all customers.
4. Release the mouse button once you reach the bottom.
5. Click OK to confirm the selection.