Correcting historical super (setup error)

Question

Hi everyone,

I've discovered that when setting up a new employee in 2025, I accidentally entered the Super payroll item as $12.00 instead of 12%.

The employee's wages, PAYG and net pay are all correct. The only issue is that employer super was underpaid for approximately 13 weekly pays. I've since corrected the payroll item and all current pays are calculating correctly.

I've reconciled the shortfall and now need to record and pay the additional super.

What is the recommended way to handle this in Reckon Hosted?

The underpayment is employer super only—there are no changes to gross wages, PAYG or the employee's net pay.

I'd appreciate hearing how others have handled this.

Thanks!

Kris_Williams · Answer

I’m not sure to be honest but you can manually adjust the payment once you confirm the amount

Natalie · Answer

Thanks Kris. Once I've amended the historical pays, will the additional super automatically appear in Payroll Centre → Pay Liabilities, allowing me to pay it through my normal super process? Or is there another step required to create the liability for payment?

Kris_Williams · Answer

I would amend the 13 pays to the correct %, this will then end up showing a balance in the super liabilities which should agree with the shortfall