Reckon Accounts Desktop version:
I am having an issue with job numbers in Reckon Accounts Desktop.
Since last week, after creating a new job, I can no longer type a job number to select it when allocating transactions.
For example, when I try to allocate a job beginning with 76**, as soon as I type 76** the cursor automatically jumps to a different existing job number that also starts with 76**. It does not allow me to continue typing the full job number I need. The only way I can select the correct job is to scroll through the entire list until I find it.
This issue only started last week and was not happening previously.
Any number before 76** is fine and doesn't have this problem.
Could you please advise:
- Why this is happening?
- Whether it is a known issue?
- Is there a setting or update that will restore the ability to type the full job number to select the correct job?
