Personal Plus 2011 has become unstable - qd3.dll error
On Jan 14 I could not load a Quicken data file, with
error msg: “Unable to load DLL C:\Program Files(x86)\Quicken\convertc3\qd3.dll. Required dlls for converting data missing. Please re-install Quicken.”
The ‘missing’ QD3.DLL is actually present in the Quicken “Convert03” folder. There is no folder "convertc3" as shown in the error msg path. I assume the error msg has the wrong path string.
Reinstalled Quicken OK, but the problem still recurs intermittently and unpredictably, sometimes a couple of times per day. My system is Windows 7. Quicken Version No is R1.
When the 'unable to load' error occurs, I can open files normally if I shut down and restart Quicken. Data and functionality are unaffected and when a file is open I can use Quicken perfectly normally. My three file sizes are less than 3.5MB each. There are no errors on File Validation. Filenames are all less than 8 characters.
I use McAfee Security Centre for firewall/anti-malware, and I run MalwareBytes AntiMalware manually from time to time to pickup malware that McAfee might miss. My system is clean.
Up until Jan 14, Quicken operated perfectly OK.