Print Invoice - Logo Correct, Email Logo black and white

Rowan_7191152
Rowan_7191152 Member Posts: 2 Novice Member Novice Member
edited October 2024 in Reckon Accounts (Desktop)
It seem when I've update to Reckon Accounts Premier Ed 2014, that Emailing Invoice that my logo is pixelated and black/white. If I print to standard print then the invoice logo is correct - Colour and not pixelated. I have troubleshoot and printed to another PDF printer and that works but break the integration with Quickbooks. 

Comments

  • Sally McIntosh, Accredited Consultant
    Sally McIntosh, Accredited Consultant Accredited Partner Posts: 416 Accredited Partner Accredited Partner
    edited February 2017

    Hi Rowan,

    I had this issue with another client. We worked out that their image size was too large.

    If you open the image in Microsoft Paint and resave it, see if it shrinks the file size and try again.

    Kind regards,

    Sally McIntosh (Sally@samsolutions.com.au)

  • Rowan_7191152
    Rowan_7191152 Member Posts: 2 Novice Member Novice Member
    edited October 2014
    Thanks Sally,

    That worked - PDF email now look correct.

    Rowan
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