POS 2015 Layby error

Raymond_7637118
Raymond_7637118 Member Posts: 2 Novice Member Novice Member
edited October 2024 in Point of Sale
I have a customer that we have just updated to Point of Sale Professional 2015. Since the update, they are unable to process a Layby with a discount.

Without any discounts, the record saves without any issues
However, after applying a discount, and selecting Tender, they get the following error:
"An error has occurred in frmPOS: Form_KeyDown

5
Invalid procedure call of argument

This terminal will now close."

Have tried uninstall/reinstall. Did not happen with previous version.

Comments

  • ARC BookKeeping
    ARC BookKeeping Member Posts: 149 Novice Member Novice Member
    edited July 2015
    I Assume you  ... have you double checked the settings for all keys/buttons involved????
  • Raymond_7637118
    Raymond_7637118 Member Posts: 2 Novice Member Novice Member
    edited July 2015
    The discount button/process works fine for a normal sale, and the lay by works without a discount, so that should mean the buttons are working fine.
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