Processed wages have changed
Anne_9798445
Member Posts: 7 Reckoner 
We seem to have an issue with our payroll in Reckon Accounts Hosted. After an employee queried the number of leave hours listed on his payslip, I have discovered that since processing pays on 28/8/18 the pay details on Reckon have changed to reflex the same pay details as entered for 4/9/18 (ie. the net pay now listed on Reckon is different to what was actually paid).
After investigating I have found that this has happened to all of our employees. I was able to go in to this pay and alter it back to what was actually paid, but found that the pay details of the previous week (21/8/18) then changed to those of 28/8/18.
Can you please help?
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Hi Anne
Have you checked the "Pay Period" dates are consistent & correct on all the Pays?
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Yes, all the pay periods are correct.0
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That's strange ..... Have you verified the Company Data File?
Often this will say '... no errors detected ...' but running a Rebuild x 3 will sometimes fix these quirky things so give that a try & see if that corrects it.
If not, I'm thinking it will most likely be a transactional/settings issue that we've just not identified yet but see how you go with that first.0
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