Receive payments

Viv SteedmanViv Steedman Member Posts: 6
edited September 2019 in Accounts Hosted
What has happened to the function in Receive Payments that pre populates the amount and ticks the invoice when searching by invoice number? I always used this option as it saves time, but now it seems not to be working. Anyone else noticed this?


  • Acctd4Acctd4 Accredited Partner Posts: 898 ✭✭
    edited September 2019
    Hi Viv

    Check your Preferences in case this option has somehow de-selected itself:
    Edit (along top toolbar) > Preferences, then click on Sales & Customers in the LHS list & on the "Company Preferences" tab, check that "Automatically apply payments" & "Automatically calculate payments" under Receive Payments are both ticked. 
    If not, tick the checkboxes again & click on "OK" to save your updated changes.

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    [email protected]

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