Emailing portable file

Glenda VealeGlenda Veale Member Posts: 173
Have asked a customer to email me the portable backup file.  She cannot as the file is too large.  Is there a way around this as I need to see her file to correct some entries before I am onsite again.
Thanks

Comments

  • Charley van RotterdamCharley van Rotterdam Member Posts: 548
    edited January 4

    Use a free internet site at wetransfer.com it'll do up to 2GB for free
  • ZappyZappy Accredited Partner Posts: 4,663 ✭✭✭
    edited January 4
    Sendthisfile.com free service
  • Charley van RotterdamCharley van Rotterdam Member Posts: 548
    edited October 2018

    I like that one Kevin; Wetransfer is excellent, what's this site like?
  • ZappyZappy Accredited Partner Posts: 4,663 ✭✭✭
    edited October 2018
    Charles I have been using for about ten years since yousendit became a paid service. Its never let me down. I use it about twice a week.
  • Charley van RotterdamCharley van Rotterdam Member Posts: 548
    edited October 2018

    Yup I use mine quite often as well, particularly at audit time with quite large data files to the auditor. Also at the same time for the same reason.
  • Linda ABCLinda ABC Member Posts: 1,178 ✭✭
    edited June 30
    Glenda, I now subscribe to Team Viewer - the annual cost pays for itself in saved travel time and vehicle costs for me and I can help my customers faster.   I can also setup for unattended access for helping regular clients when they are not around, or speak with them over the phone and demonstrate processes/provide training in real time.  I also use their file manage function all the time to transfer files back and forth between my machine and the clients.  It is definitely worth considering.
  • ZappyZappy Accredited Partner Posts: 4,663 ✭✭✭
    edited June 30
    Linda its overkill if you want to send the file, surely.
  • Charley van RotterdamCharley van Rotterdam Member Posts: 548
    edited October 2018

    And if you're on Hosted then you have access to the file anyway, still doing it from home
  • Linda ABCLinda ABC Member Posts: 1,178 ✭✭
    edited October 2018
    Agree - but my understanding from the category this is posted in - they are using Desktop not Hosted. 
    Kevin, I totally agree that TV might be overkill for just sending a file - but it is one of the benefits of TV once you have it for all the other reasons I use it... I can very easily bring a copy of the file over to my system if I want to test solutions/troubleshoot etc...
  • ZappyZappy Accredited Partner Posts: 4,663 ✭✭✭
    edited October 2018
    Charles as long as you are in the 2% of the country with decent internet. Like Im
  • Charley van RotterdamCharley van Rotterdam Member Posts: 548
    edited October 2018
    I'm on ADSL here out in the sticks and I got just then download 6.95 and upload .82, during the day when no-one is around I've had up to 18.0 download and nearly 2.0 upload. Around about 4pm when all the kids get back from school Hosted really gets clunky till about 7-8pm. Australian internet (including the NBN) is coaxial which means it's like a hose with multiple holes in it. When all the kids are at school then most of the holes are closed and I get all the pressure and it spits down the line, when the little ones come home all the holes are open and I get a lot less. In a city CBD it's probably the other way around, once everybody's at work at 9am every man and his dog is on and everybody just gets a trickle.
  • ZappyZappy Accredited Partner Posts: 4,663 ✭✭✭
    edited October 2018
    And I routinely get over 90mbps even in the peak. Damn Turnbull and his phony nbn is creating a two class Australia.
  • Glenda VealeGlenda Veale Member Posts: 173
    edited August 2019
    Thank you everyone for your replies.  You all have been most helpful. Have sorted out with client.
  • ZappyZappy Accredited Partner Posts: 4,663 ✭✭✭
    edited October 2018
    Delerious to be of assistance Glenda
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