I have renewed but my software (Reckon Accounts Home & Business) is still saying that it will expire

Mark_7838462
Mark_7838462 Member Posts: 21 Reckoner Reckoner

Comments

  • Zappy
    Zappy Accredited Partner Posts: 5,258 Accredited Partner Accredited Partner
    edited August 2019
    Did you ring customer service? None of us here can help you with this.
  • Mark_7838462
    Mark_7838462 Member Posts: 21 Reckoner Reckoner
    edited October 2018
    I tried but they are not open.  However, my problem is solved.  I did an update to prices (Online - One set update) and new licence information must have been downloaded then.  I don't know why it wasn't downloaded before.

    Thanks for your response.
  • Zappy
    Zappy Accredited Partner Posts: 5,258 Accredited Partner Accredited Partner
    edited August 2019
    I know they arent open. Glad you fixed it
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