Disappearing BAS Report

Cheryl Randell
Cheryl Randell Member Posts: 13
edited January 2020 in Accounts Hosted
As a recent user of 2018 Hosted Reckon, I am creating my first "Simplified BAS/IAS" Report.  I configure for the quarter required, it comes up with the "Building your report, please wait" message.  About half way along the creation timeline, it suddenly disappears and I am back at the Homepage, no sign of the BAS. Wondering what I'm doing wrong.

Comments

  • Charley
    Charley Member Posts: 541 ✭✭✭
    edited January 2020

    Don't worry it does that, just re create it again and it will have all the figures in it
  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,204 Personal Range Expert Personal Range Expert
    edited May 2019
    Hi Cheryl,
    If its like mine it is still there in the background press Alt Page up/down and you should see it.

    Gerry

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Cheryl Randell
    Cheryl Randell Member Posts: 13
    edited January 2019
    That totally worked. Magic. Thank you