After installing Personal Plus 2020 on a brand-new Windows 10 installation, I find that it does not automatically open in the last account as did previous versions of the software.
Instead, I have to respond to questions asked, confirming that “I am an existing user” and then instruct it to “open a file located on this computer”.
While this all works okay, it is extremely tiresome as I regularly open and close the software.
I have carefully worked through the suggestions in this previous post but find they do not help.
https://kb.reckon.com.au/issue_view.asp?ID=2768
The telephone support refused to help, referring me to this site instead.
I think that this is really poor as the software should work properly “out-of-the-box” without me having to post questions on community forums.
Can anyone help me with this issue?