Changing back to Desktop

Paul Mason
Paul Mason Member Posts: 59 Reckoner Reckoner
edited June 30 in Reckon Accounts (Desktop)
Im Thinking next year to change back from Hosted to Desktop, will I expect any issues transferring my data 

Comments

  • PhuongDo
    PhuongDo Reckon Developer Partner Posts: 333 Reckon Hall of Famer Reckon Hall of Famer
    edited August 2018
    You only need to download the QBW file from Hosted to your desktop and use it there. There will be no issue at all.


    Phuong Do / Reckon Developer Partner

    phuong@cactussoftware.com.au

    https://community.reckon.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Ffree.beanwiz.com.au%2F

    https://www.youtube.com/watch?v=O61SfV2bte8

  • Paul Mason
    Paul Mason Member Posts: 59 Reckoner Reckoner
    edited December 2018
    Thank You :-)

  • Zappy
    Zappy Accredited Partner Posts: 5,256 Accredited Partner Accredited Partner
    edited August 2019
    Its impossible. You cant do it. Phuong you are dead wrong. Hosted uses the Enterprise version.
  • Charley
    Charley Member Posts: 498 Reckon Star Reckon Star
    edited January 2020
    Kevin is correct, you do have to have the Enterprise version. Hosted is not backwards compatible with any other Reckon product. That is once you upgrade to Hosted you can't open it with say Reckon Plus, you must have Enterprise.
  • Zappy
    Zappy Accredited Partner Posts: 5,256 Accredited Partner Accredited Partner
    edited August 2019
    Charles yes that is correct.
  • lance arthy_6701920
    lance arthy_6701920 Member Posts: 10 Novice Member Novice Member
    edited June 2020
    Paul, if you haven't done so, organise for Reckon to supply the desktop version you need. As a paid-up Hosted user you're entitled to it. I've been running both since the early days of Hosted when the tech glitches it had made it unreliable and frustrating, or when it's not available due to internet problems at my end.

    Now if Reckon could only make it easier by magically renewing the desktop licence when I renew Hosted each year... 
  • Jeffrey Fazal_7315662
    Jeffrey Fazal_7315662 Member Posts: 7 Novice Member Novice Member
    edited December 2016
    While we're making a wish list, it would be great if they could provide the same number of desktop licenses as hosted users and an alternative way of getting the QWB file/backup.

    I don't really understand why they can't do the former.  
  • Zappy
    Zappy Accredited Partner Posts: 5,256 Accredited Partner Accredited Partner
    edited December 2016
    Jeff becauase Enterprise costs five thousand dollars a year and runs on Terminal services. Hth
  • Ian Reginald Padgham
    Ian Reginald Padgham Member Posts: 2 Novice Member Novice Member
    edited September 2018
    Q'b on-line is shocking. I want to change back to desktop, which I had previously - 2012/2013 version. Is it easy to migrate the data from on-line to desktop?

  • Zappy
    Zappy Accredited Partner Posts: 5,256 Accredited Partner Accredited Partner
    edited September 2018
    Ian qbonline is a completely different piece of software. Are you referring to Hosted?
  • Ian Reginald Padgham
    Ian Reginald Padgham Member Posts: 2 Novice Member Novice Member
    edited September 2018
    I don't know what Hosted is. Q'b online told me the data could probably be migrated across.
  • Zappy
    Zappy Accredited Partner Posts: 5,256 Accredited Partner Accredited Partner
    edited September 2018
    Oh for goodness sake call me 0407744914.
  • Jeremy Bergstrom
    Jeremy Bergstrom Member Posts: 1 Novice Member Novice Member
    edited June 2020
    so is it possible to convert reckon hosted back to a desktop version please 
  • Kris_Williams
    Kris_Williams Member Posts: 4,278 Reckon Hall of Famer Reckon Hall of Famer
    edited June 2020
    Yes as stated above in earlier posts, you are entitled, as a Reckon Hosted customer, to download a copy of Reckon Enterprise each year. This is the only version you can open your Hosted file in but it’s also an annual subscription 
  • Zappy
    Zappy Accredited Partner Posts: 5,256 Accredited Partner Accredited Partner
    edited June 2020
    Yes as I stated months ago. It's in the documentation. People really should read the fine print. Once you upgrade to hosted you can't migrate the file back. All the Reckon desktop products are an annual subscription. Perpetual licenses are being phased out. Jeremy it is not possible to convert a hosted file to desktop. You could go back to your old file but you would lose the data entered to Hosted.
  • Kris_Williams
    Kris_Williams Member Posts: 4,278 Reckon Hall of Famer Reckon Hall of Famer
    edited June 2020
    Enterprise is a desktop version
This discussion has been closed.

Categories