Reckon Software Discussion
Help Guides
Posts
Groups
Support Hub
🛠️ Support
📥 Downloads
ℹ️ Reckon Status
Find a Reckon Partner
Home
Personal Plus and Home & Business
very slow searching personal plus
Rob Chapman
I have Personal Plus 2020. When I search for something eg security detail view, I get the finger hovering, and a rotating circle. This can take several seconds, and is frutrating. How can I eliminate this? It always used to go straight to required info.
Thank you.
Comments
David M
Hi Rob
The way you describe this, it appears to have been a sudden change.
If that is so, did it coincide with moving the location of your RPP files, for example off the C drive and into the cloud?
If not did you make some other change at that time, like upgrading your operating system?
Either of these could be contributing.
John Norris
Only an opinion. But there is no way to delete old data. I think it doesn't cope with too many transactions. This issue is ongoing for many years.
GerryWinter
The location of your files is a very important, no way in the cloud, C: only
Gerry
Find more posts tagged with
Who's Online?