RECKON ACCOUNTS PREMIER 2021 - ERROR MESSAGES WHEN RECONCILING

Mark_9171963
Mark_9171963 Member Posts: 86 Reckon Star Reckon Star
in Reckon Accounts (Desktop)

Hi guys,

We just upgraded to Reckon Accounts Premier 2021. Unfortunately we are receiving the following error messages when completing a bank reconciliation and hitting the "Reconcile Now" button.

Screenshot 2021-03-30 104948.jpg Screenshot 2021-03-30 105011.jpg


Once we click on the "OK" buttons twice, the process of reconciling eventually completes.

Any ideas what could be causing this in the latest version of the program?

Cheers,

Mark

Comments

  • Kris_Williams
    Kris_Williams Member Posts: 4,278 Reckon Hall of Famer Reckon Hall of Famer

    This is a very old problem, can’t remember if it was ever addressed, I just keep clicking when I encounter it these days, but I’m not using your version

  • Mark_9171963
    Mark_9171963 Member Posts: 86 Reckon Star Reckon Star

    Hi Kris, thanks for the feedback. I just reinstalled the program and it seems to have fixed the problem.

    Will post back here if the problem re-occurs. Regards.

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