20/21 E of Y figures don't match STP

Hi please help! Our employees E of Y gross, tax & super figures are correct in my QuickBooks but hey don't match up with my STP entries & also on his My Gov site.

I did endeavour to correct an "error" (double entry) that popped up in last years STP pay runs but it seems it actually "added" that particular weeks pay on rather than corrected it consequently the figures are now incorrect.

I don't seem to be able to find anything to press that will delete it.

I would greatly appreciate some advice.

Comments

Acctd4

Only Draft uploads can be deleted, not any that have actually been submitted (Note this is due to the ATO's requirement, not Reckon's)

It sounds like when you submitted the correction file, you forgot to change the file type option(s) (to either Update Event or Full File Replacement) & instead - as a result - that file was submitted as an additional New Pay Event at that time.

Have you finalised it yet?

Powellelectrical65

HI Shaz, I have just looked back into my Pay Runs & there are 2 entries for week ending 26th Sept 2020 one says ERROR in red pay run submitted 26 Sep 2020 & the other says DONE in green updated event submitted 28 June 2021

When I continue to the status of the ERROR entry it says review & update in a red box.

When I continue to the status of the DONE entry it looks like a normal completed entry.

I'm sorry but I'm not sure if I have finalised it as yet!

Many thanks

Kym

Acctd4

Hi Kym

OK .... well that sounds like it hasn't been doubled-up then ? Error submissions can't be processed so it looks like the Update Event you submitted on 28/06/21 was incorrect. (Perhaps there was a double-up already at that point but you didn't realise until after, so now it has been corrected but the STP hasn't been updated ?)

To confirm what's happened, have a look at the Detail (eg click on the Detail link on that submission in the list) for that Update Event & check each employee's YTD totals in the GovConnect Portal there v a modified Payroll Summary from your RA Program:

Under the Employees dropdown menu, click on Reports > Employees & Payroll > Payroll Summary
Change the Dates range to Last Payroll Year
Click on the Modify Report button & untick the Hours & Rate checkboxes
On the Header/Footer tab, update the Report Title to "STP YTD Per Employee"
On the Fonts & Numbers tab, tick the checkbox to Show Negative Numbers ... In Bright Red (this makes them easy to spot!) then click OK to refresh
Click on the Memorise button to save this report for re-use!

Check these figures against what's displaying on that Update Event

TIP: You should be generating & matching your submission figures against a report every submission - This prevents these unexpected anomalies at EOFY by checking/matching your figures each Pay Run, as you go.

I use the above YTD report at EOFY & another one modified to match my pay runs each submission:

Open the above report again (From your Memorised Reports List) & Modify it to change the Dates to This Payroll Year-to-date
Change the Display columns by to whatever your Pay Runs are (eg per Week, Two Week etc)
On the Header/Footer tab, update the Report Title to "STP YTD Per xxx" (Insert pay run frequency as above) then click OK to refresh
Click on the Memorise button to save this report for re-use!