2022 Reckon Accounts Validation

Jasper_Dental
Jasper_Dental Member Posts: 2 Novice Member Novice Member

I have now updated to 2022 Reckon Accounts.

I am being asked to enter validation code. When I do this using "copy and paste" I get the message "Validation code appears to be invalid."

I have tried multiple times and always the same result.

Is this a problem with 2022 Reckon Accounts, or fumble fingers.

Noel Hovey

Comments

  • Eric Murphy
    Eric Murphy Member Posts: 583 Reckon Hall of Famer Reckon Hall of Famer

    I can't quite remember accurately but I don't think copy and paste works correctly as it only pastes into the first box of the code.


    Just type it normally and it should work

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,216 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    I copied & pasted mine with no problem.

    Make sure when you “copy” that you’re not inadvertently also selecting any blank spaces 😬

  • Jasper_Dental
    Jasper_Dental Member Posts: 2 Novice Member Novice Member

    Thanks for your help.

    Validation is now OK. At the bottom of the validation screen there are two boxes to select from. One displays "Validate" the other displays "Finish".

    Obviously I needed to validate so that was the box I selected.

    On the last try I selected "Finish".

    Up popped the message "Congratulations etc"

    Silly me I should have known I didn't need to validate, I only needed to finish.

    Ah well - all's well that ends well.

    Regards,


    Noel Hovey

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,216 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Ah yes, I made that mistake initially too! Glad you sudsed it out ☺️