Reckon Hosted 2022 problem

We migrated to the 2022 version a few weeks ago and has been well

One of my operators inadvertently tried to open the company file with the 2021 option and when we select the 2022 option it is now asking us to upgrade to the new version

When we try to launch 2021 it is saying we have upgraded to 2022

Im not sure what i need to do without losing my company data

Can anyone shed some light?

All help is greatly appreciated

Comments

Bruce

Nick

Once you have upgraded you cannot open the file using a previous version. However, most importantly, you can't do any damage.

Just close your browser, then re-open and launch using the 2022 option.

Zappy

This is a known bug. You should try logging off all sessions. And stop using Chrome. Use Edge or Brave.

Call me if you get stuck

Zappy 0407 744 914

Nick_8326929

Thanks Bruce

Thanks Zappy

its worked we are back on track

I appreciate you prompt guidancce

GerryWinter

https://community.reckon.com/discussion/comment/20631192#Comment_20631192

You need to stop bagging Chrome it is as good as the others now

Zappy

Gerry RUBBISH. Its the least secure of all browsers. You need to take your blinkers off.

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