Payslip year to date totals incorrect

FRP4WD
FRP4WD Member Posts: 4 Novice Member Novice Member

This year for the first time ever our payslips seem to have started printing the year to date totals as per calendar year instead of financial year. How do I change it back?

Answers

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,209 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Are the Financial Year & Tax Year still correct (July) in Company Info (Under the Company dropdown menu) ?:

    image.png


  • FRP4WD
    FRP4WD Member Posts: 4 Novice Member Novice Member

    Yes they are set to July.

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,209 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Hmm, that's very odd ... Are you verifying your file regularly (Under the File dropdown menu > Utilities > Verify Data) ?

    Try verifying the file & Rebuild it (also under the Utilities menu) 3 times - This rebuilding process (& particularly running it 3 times) can fix a lot of background data corruptions/fragmentation.

  • FRP4WD
    FRP4WD Member Posts: 4 Novice Member Novice Member

    Legend! That worked, thank you so much. I've learnt something new today, thanks again :D

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,209 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited February 2023

    That's great to hear @FRP4WD ! 👍️👌

    Make sure you verify the file regularly & ALWAYS before backing up as if you ever need to use a backup & the file's corrupted, it won't restore! 😬😣