STP reporting errors

Hi Gillian

Each STP submission - including your Finalise Year - updates YTD balances (rather than just reporting a specific pay run) This means any changes made will update correctly in your next/Finalise submission.

If it's a consistent difference, check your reports & determine where the discrepancy has occurred. If it's a RESC/SS Payroll Item, this can be a common glitch where the RESC doesn't pull through as the specific RESC type, & reports as normal SG Super instead. This is easily identified from the Super Report by Employee with the RESC column added. You can then unlock the applicable Paycheque(s), delete then re-add the RESC Payroll Item line & re-save it, & this fixes it.

If it's another Payroll Item, check it's mapped correctly in its configuration.

TIP: ALWAYS check your payrun figures match the file total EVERY pay run! I use the Payroll Summary, modified to This Payroll Year-to-date with Columns selected to Display columns by [your pay run eg Week, Two Week, Month etc]

This is an example of monthly pay runs - on the 15th of each month - for STP (This is in the sample file so I've set the dates specifically for the purpose of this example. You need to set the dates for This Payroll YTD in your own file though, as mentioned above):

The last column each pay run should equal your STP submission :

OK … so are the figures in your Reckon Accounts program correct now ?

When you lodge your next STP submission, this will overwrite/update the GovConnect portal YTD totals.

If you really want to correct it right now, create a Full File Replacement STP submission & check the Draft file figures in GovConnect - BEFORE you Submit it - to ensure this replacement-STP-file totals match ☺️

You're very welcome Gillian 😁