Super payment not showing in payroll tax

loypur
loypur Member Posts: 13 Reckoner Reckoner
in Reckon Accounts (Desktop)

I'm using Reckon Hosted payroll, I entered a new employee and entered her Super company, ticked all the boxes for super to be included in State Payroll Tax, however when I print the monthly state payroll tax report her super amount is not shown, but it is shown in the Payroll totals report. This mucks up the amount payed to State Revenue.

I've triple checked everything and I can't see any errors.

Appreciate your help

Regards

Danny

Answers

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,216 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Hi Danny

    Check the State Payroll Tax Payroll Item - You may need to check any applicable, newly-created ones are also ticked there ☺️

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  • loypur
    loypur Member Posts: 13 Reckoner Reckoner

    Thanks Shaz

    Yes it is ticked.

    I've checked all the settings many times, it really has me baffled.

    Regards

    Danny

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,216 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited August 2023

    Hi Danny

    Are you specifically referring to the default State Payroll Tax reports ? These ones are known to be very glitchy & unreliable (though not really sure why 🀨) Often the summary version will be correct but not the detailed version or vice versa πŸ™„

    I just use a modified Payroll Summary report instead, that I customise for the applicable Payroll Items & Memorise it, to re-use each month/quarter as required 😬

    Shaz Hughes.png

    Email | Website | Google Reviews | Facebook Reviews

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