Hi,
I have Just submitted this weeks pay new pay event & realised I have made & error. Do I do an update event or full file replacement?
Thank you
Hi @Melissa Fines,
Did you have an error bounce back from GovConnect or was there an error with the employee data entered for the pay-run and you need to update the information sent?
Cheers,
Lucas
Hi There,
If you need to make amendments to employee balances that were sent in your previous submission then you can correct this via an update event. Info in the guide below 👇
Hope this help,
Nick
Thank you Lucas & Nick
Hi Lucas,
Error was with the employee data entered for the pay-run, do I submit an updated file for only the one Employee that was entered incorrectly?
Yes, please send an update event for the STP file.
Thank you.
Don't miss announcements and important info for Reckon Accounts Hosted
Do you have an idea for a feature in Reckon Accounts Hosted? Let us know here!
