Why can't I terminate an employee from my login?

Question

I have been set up in Reckon Hosted with Full Access to everything, but I can't terminate an employee.  I have to log out, then log in as Admin, then I am able to do it.

I have tried to see where I can change this so I can do it, but it won't let me.  Below is a screenshot of the permissions I have for payroll, but the Assigned Roles say I have full access.

I do everything in Reckon, but the boss just decided to set me up separately to the Admin role on advice from the External Accountant.

It's not a big hassle, but just annoying when I try to do something and it won't let me, so I have to log out and log back in as the Admin - and defeats the purpose of having me set up with a separate ID.

If anyone can show me how my profile can mimic the Admin profile exactly, I would be very appreciative.

Thank you.

klaura · Accepted Answer

Hi Retreev,

You can edit the Role by going to Company> Users> Set up User and Role> Role list>Click Full Access>Edit>

You can change the Access Level to Full

Best regards,

Retreev · Accepted Answer

It worked!  Thank you so much for that, it would really do my head in having to log out and log back in as Admin.