Two general ledger accounts have been set up with online bank option.
When we go to pay bills, select online bank. only one general ledger is showing.
How do we get both general ledgers set up for online banking to show here.
Appreciate your help.
Hi @megan_10040714,
In the chart of account, Did you tick "Online Account Access"?
Thanks,
Nick
@megan_10040714
Do you have more than one Accounts Payable account here ? :
when you go to Chart of Accounts and right click on the bank and select edit - in the online bank details tab is online access enabled? And bank details entered?
Hi Nick
@Nickiu Yes both general ledger have the online box ticked
Appreciate your help
Hi @Acctd4
We only have one accounts payable account.
Hi @Kris_Williams
Yes all the banking details are entered.
Online banking has been ticked.
Maybe the general ledger is corrupt?
you refer to the accounts as general ledger accounts, which is of course is correct but you do mean bank accounts don’t you? Do you enter these using the Pay Bills window?
@Kris_Williams
Yes, the general ledger accounts are set up as bank accounts with online access.
Yes, trying to pay the bills online using the pay bill window.
I've just noted the bank account screenshot from Nickiu is incomplete … You MUST have a number in the APCA number field too:
(NOTE: This screenshot is just from the sample file so not a real bank account, hence I've left the detail visible)
You should be able to find your bank's APCA number on their website or via a Google search as they're default numbers, per bank - In some cases, it's just 0s
Yes, we have the APCA completed.
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