Reckon Accounts 2022

Pauken
Pauken Member Posts: 12 Reckoner Reckoner
in Personal Plus and Home & Business

Has anyone else been asked to re-subscribe for Reckon Accounts 2022? No software updates I'm aware of - it seems to be a moribund product on which no development is being done yet it is to cost me $205pa (up $15). When I attempt to use the Help menu I am deluged with scripting errors as the embedded web page cannot be rendered and I need to use Task Manager to get out! Any one offering an alternative for simple home accounts and Australian SMSF portfolio tracking?

Comments

  • Alexis McKeown
    Alexis McKeown Reckon Staff Posts: 596 Reckon Staff Reckon Staff

    Dear @Pauken ,

    I'm sorry to hear you're having some issues with your Reckon Accounts Personal.

    The subscription model for the software currently is on a yearly basis.

    If you'd like, I could try and figure out what's causing your software to bring up these errors?

    Kind regards,

    Alexis McKeown

    Reckon Senior Technical Support

    Alexis McKeown

    Reckon Senior Technical Support
    Working hard since 2018
  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,576 Accredited Partner Accredited Partner

    If you want to give me a call, I will look at your file to see what the problem is and hopefully resolve your issues.

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Pauken
    Pauken Member Posts: 12 Reckoner Reckoner

    Gerry, simply go to Help in the menu and select "Product and Customer Support" or "Submit Feedback on Reckon Products". I had been hoping to see a software upgrade to 2022 but the embedded Web did not render the scripts - and the popups went forever!

    Doesn't matter which datafile I'm accessing at the time (I have several), its something inherent in the Help PHP system. The scripts are too old to render HTML correctly at a guess. (PHP V2 ???)

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,576 Accredited Partner Accredited Partner

    I agree, but give me a call if there's something that I can help you with.

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Pauken
    Pauken Member Posts: 12 Reckoner Reckoner

    Thanks Gerry, I guess I'll just quietly pay up again and put up with it! I've got a long record with Quicken through many, many years (pre Reckon) and have my full SMSF history of trades so I feel like I'm over a barrel really.

  • Pauken
    Pauken Member Posts: 12 Reckoner Reckoner

    The "About Reckon" section is riotous……..

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