Undo Reconciliation

Mandy
Mandy Member Posts: 3 Novice Member Novice Member
in Reckon Accounts (Desktop)

I am using ReckonAccounts2013 and my Opening Balance is incorrect, how do I undo a previous bank reconciliation or correct this

Thanks

Mandy

Answers

  • Alexis McKeown
    Alexis McKeown Reckon Staff Posts: 601 Reckon Staff Reckon Staff

    Dear @Mandy ,

    As you are using an older edition of Reckon Accounts, information and assistance provided may be limited due to it being out of date. I would advise you also to upgrade to the latest edition (Reckon Accounts 2024) if the following instructions cannot help.

    To undo a previous bank reconciliation:

    1. Go to Banking.
    2. Go to Reconcile.
    3. Click Undo last reconciliation.

    This will allow you to undo your last bank reconciliation, and allow you to set a new closing balance.

    Kind regards,

    Alexis McKeown

    Reckon Senior Technical Support

    Alexis McKeown

    Reckon Senior Technical Support
    Working hard since 2018
  • Mandy
    Mandy Member Posts: 3 Novice Member Novice Member

    Hi

    There is no option for undo reconciliation under reports then banking

  • Kris_Williams
    Kris_Williams Member Posts: 4,184 Reckon Hall of Famer Reckon Hall of Famer
    edited January 13

    I can help you very easily with this if you care to call me?
    There is often no need to undo a reconciliation


    Kris Williams

    0415940843

  • Mandy
    Mandy Member Posts: 3 Novice Member Novice Member

    Hi Kris, I did leave you a message. However after talking with my accountant, as this is the very last Bank Rec before closing the business and retirement we found a work around.

    Thanks

    Mandy

  • Kris_Williams
    Kris_Williams Member Posts: 4,184 Reckon Hall of Famer Reckon Hall of Famer

    that’s good to hear, sorry I didn’t see your message earlier, still happy to help if you need it. Message is best I will see that immediately

  • Alexis McKeown
    Alexis McKeown Reckon Staff Posts: 601 Reckon Staff Reckon Staff

    Dear @Mandy ,

    You do not need to go to Reports - Banking should be its own section in the drop-down menus.

    Again, due to the fact your program is out of date, my instructions may not match up perfectly.

    Kind regards,

    Alexis McKeown

    Reckon Senior Technical Support

    Alexis McKeown

    Reckon Senior Technical Support
    Working hard since 2018

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