Is there a direct phone number to the API support team?
Thanks Nick
Case no. CAS-334075-W4N6R3
Hi @ShelleyG
Unfortunately API Team are available only via email. Please fill out a support ticket and select 'Reckon API' to get in touch with the API Support Team
Thank you,
Nick
Thanks. unfortunately, our developer has been doing that but not getting a reply.
Hi @ShelleyG,
Sorry to hear that. Do you have a case number and I will help you find out?
Thank you
RKN:00000000060000000804
Case number should start with CAS-XXXXX-XXXXX. Would you be able to find it?
I'm currently looking into and will get back with the resolution to you as soon as possible.