Undo Reconciliation Issue

Jak2103
Jak2103 Member Posts: 3 Novice Member Novice Member
in Reckon Accounts (Desktop)

I had changed a transaction from the previous month from a recorded deposit to an invoice received.

As I had already processed the reconciliation for this month i clicked undo to be able to redo it with the correct transaction.

After I undid this the new beginning balance is staying the same as the end of the month i had just reconciled for and now none of the previous month's transactions are showing when i try to reconcile.

Answers

  • Kris_Williams
    Kris_Williams Member Posts: 4,184 Reckon Hall of Famer Reckon Hall of Famer

    if you go to the reconcile window and enter the closing balance as it was the last time you reconciled, as per the bank statement, you should be able to tick that same transaction and the difference should be zero.

    Call me if you need a hand, reconciliations are my strong point


    Kris

    0415 940843

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