new computer

mtedeschi
mtedeschi Member Posts: 5 Reckoner Reckoner

I am running reckon Personal Plus 2022 without any problems on a very old computer running Windows 7 (2009). The computer is very old so I want to install the program on my much newer PC notebook running Windows 11.

Which are the important data files I need to transfer across? I'm very comfortable finding backup files and "restoring" them, but the guide on transferring Reckon to a new computer also advises transferring the data files. Which files??

many thanks!

Best Answer

  • Jason_Z
    Jason_Z Reckon Staff Posts: 245 Reckon Staff Reckon Staff
    Answer ✓

    My team has informed me about the data files for the Reckon Personal Range. The Reckon Accounts Personal Range data file set consists of multiple files with the same name but different file extensions.

    If for example your file is called "QDATA" then the data file set would be:

    QDATA.QDF – this is the main component

    QDATA.QSD – these are supplementary files

    QDATA.QEL – these are supplementary files

    QDATA.QPH – these are supplementary files

    QDATA.RKN – this is a backup set


    I hope this helps!

Answers

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,112 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    @mtedeschi You’ve posted in the Reckon Accounts (business) category which is a different program to the Personal range, but @GerryWinter is the Personal range guru & should be able to help you 😊

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! *** Bookkeeping & 1-on-1 customised software Training/Troubleshooting ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,533 Accredited Partner Accredited Partner

    @Michael T Give me a call and i will walk you thru it, its easy

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Jason_Z
    Jason_Z Reckon Staff Posts: 245 Reckon Staff Reckon Staff

    Hi @mtedeschi,

    Is the guide you are referring to this one?

    https://help.reckon.com/article/2ya0bgw36s-kba-5705-moving-reckon-home-and-business-to-the-new-pc

    If so, which step would you like more clarification on?

  • mtedeschi
    mtedeschi Member Posts: 5 Reckoner Reckoner

    Yes - step 5 is very unclear. Do i transfer all the different files from the data set??

    Thanks!

  • mtedeschi
    mtedeschi Member Posts: 5 Reckoner Reckoner

    Thanks GerryWinter - will do!

  • Jason_Z
    Jason_Z Reckon Staff Posts: 245 Reckon Staff Reckon Staff

    Hi @mtedeschi,

    Yes, that's correct. Please transfer all the files related to your data file from the dataset to the new computer, placing them in the folder: Documents\ReckonHAB.

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,533 Accredited Partner Accredited Partner

    If you have a backup all you need to do is to restore it on your new computer, download the program from your member's site at members.reckon.com and use your id and pin to log in.

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com