The Calander, Calculator and Caterogy will not drop down.
Any suggestions on how to fix it?
Thanks
Dear @Murph51 ,
Ensure you have no pop-up windows that may be taking priority first.
Outside of that, can you still access the Calendar on the Home tab? Can you select it from the toolbar above this as well?
As for Calculator and Category, which calculator and which category?
Kind regards,
Alexis McKeown
Reckon Senior Technical Support
Thank you, Alexis.
The buttons I speak of are on the transaction entry line. Entering a Date, Payee and Cartorgy.
I don't know what you refer to regarding the pop-ups' priority.
I appreciate your help.
John
Try shutting the program and opening again. If that doesn't work try
Edit
Preferences
Program
Register
AutoFill
Provide drop-down lists on field entry (make sure it's ticked)
Regards, Robyn Kelly
Reckon Accredited Partner
I will need some more details around your setup with Reckon Personal Plus/H&B:
Thanks Robyn,
No joy in that solution.
I did notice something in the backup line.
Qdata_20090102_20120418_20140705_20140712_20150622_20170210_20171028_2018062711 (DESKTOP-BI85IQD's conflicted copy 2022-10-12)_20240731_20250331.rkn
But seems to be going back 12 months. And it was working correctly over that time.
Regards
If your file has a similar name to this backup, it's possible that you are overflowing the naming scheme of Reckon Personal Plus.
You may want to rename your main Personal File below 16 characters long.
Try renaming your data file @Murph51 and your data file could also be sitting in the backup folder instead of Documnets > Quicken folder
https://help.reckon.com/article/xb5bfpgodl-kba-5233-file-name-gets-longer-with-additional-numbers-added
Give me a call and let me work thru this with you.
