Hi everyone!
Reckon One has received an update today which includes the ability to create a bank payment file (ABA) directly from your pay run. For more info, check out our detailed post here - Generating an ABA bank payment file from your pay run ⚡🏦
Well done and thank you!
Hi Rav, unfortunatley there seems to be a problem with this.
We have some employees that require split payments into separate bank accounts. The ABA file generated directly from the payrun did not split the payments. It allocated everything into one bank account. Refer to screen shot of setting we have for one employee that has been working fine up till now.
Thanks for calling this out @Mark_9171963, let me get some info on this from the team.
Ok, just had a chat with the product team and they've tested this out.
As you've said, it looks as though employees who have multiple bank accounts and splitting payments between them aren't working correctly using the new Generate ABA button in the pay run as it should be.
We've got one of the devs looking into this right now.
In the interim though, there are a couple of workarounds that the team have let me know;
1️⃣ Once the bank payment has been created, go to that payment, remove the employee and re-add them. This will then split the payments as expected.
2️⃣ If you create the bank payment under Bank Payments and generate the file there, then the amounts will split as expected
I'm not in tomorrow or Monday but I'll ask the support team to keep a close eye on this as we're hoping to get a hotfix out for this ASAP. I'll also add a note on the main release announcement.
Thanks for the workaround but too late in the day and payment has already been made!
Hi Rav, Do you any updates on whether you guys have resolved this yet?
Hi @Mark_9171963
Sure do! The team have been looking into the code that is causing this to occur and are pretty close to a solution. To be transparent, the Easter and ANZAC Day periods next week is going to affect any/all updates to the service so this is going to come through the week starting 28 April.
I'll keep you posted.
Hey @Mark_9171963
I've flicked this reply on another thread already but will copy it below just for any other members who come across this post.
Just wanted to let you know the latest Reckon One update has just gone out, details here. This release includes a fix for the ABA files for employee with multiple bank accounts.
Thanks so much for your patience while got this straightened out and if you have any questions, please let me know.
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