AR -allocated funds leaving a balance

Kathyd
Kathyd Member Posts: 131 Reckoner Reckoner

Hi , I this happen and its very annoying. At times when I allocate funds and it all marries across when I exit it will show an amount owing against an Invoice but it all reconciles. I have this problem across several yrs .

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It will now show it has an unapplied amount.

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Answers

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    I have had this problem intermittently over the years, if it is a difference because there is an amount owing, a few cents e.g., I change the invoice to clear it up. If it’s because the amount hasn’t allocated correctly it can often be because previous payments have also allocated incorrectly and the problem just keeps moving forward. For tiny amounts I adjust whatever I need to to fix the problem without altering the bank amounts

  • Kathyd
    Kathyd Member Posts: 131 Reckoner Reckoner

    HI Kris, When I see it will not correct I do go back in an alter the Invoice with an o/payt or u/payt of the few cents so it does not alter the bank amount but it does not seem to matter. When Iyou exit the small amount still appears. It would be great to clear all this before EOFY, do you suggest it other way please?

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    I have seen this many times over the years and sometimes I have had to delete the invoice altogether and re enter. Is it a straightforward invoice, any negative lines?

  • Kathyd
    Kathyd Member Posts: 131 Reckoner Reckoner

    HI Kris i, majority of them do have a negative line ( Fuel Levy).

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    that can be the cause. Call me if you wish

    0415940843

  • Kathyd
    Kathyd Member Posts: 131 Reckoner Reckoner

    Hi Kris , When is it convenient to give you a quick ring to mentor to clear these annoying few cents. It definitely relates to Invoices which have negative lines within. I have tried everything!!

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    you can call me tomorrow, sorry I have been out all day, after 9.30

  • Kathyd
    Kathyd Member Posts: 131 Reckoner Reckoner

    ok, I will ring after 9.30. Many thanks

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    if you still need help I am available most of this week, ring any time but please text first as I am no longer answering calls from unknown numbers. I’m also free in the evenings

  • Kathyd
    Kathyd Member Posts: 131 Reckoner Reckoner

    Hi Kris are you free now?

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    yes………………………………………….

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    can we do this in the next 10 minutes