Super Amount Not Showing Up in Pay Liabilities

Good Morning all,

I paid the super today, and was trying to enter in Reckon. I went to Employees—>Payroll Centre, and clicked on 'Create Custom Liability Payment' under Pay Liabilities. I then chose the Dates as 'Last Payroll Quarter' and clicked ok. Amounts to Pay are all zero. Could anyone help me with this? I have attached the screenshot below. You assistance would be highly appreciated. Thank you.

Accepted answers

Kris_Williams

have you looked at that Payroll Liabilities report tab, and tried ticking the hide zero balances

All comments

Kris_Williams

Go to the Chart of Accounts and look under the Liability account Super clearing or super liabilities, are there any figures in there?

Yeepy

Yes Kris. What do I need to do?

Kris_Williams

have you looked at that Payroll Liabilities report tab, and tried ticking the hide zero balances

Acctd4

Agree with @Kris_Williams - It looks like there are quite a few there @Yeepy so you may just need to scroll down the list (or tick the Hide Zero Balances checkbox at the bottom) 😊

Yeepy

Thank you very much, Kris and Shaz. My issues solved.

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