How best to correct duplicate STP upload in the GovConnect?

HelenMeyer
HelenMeyer Member Posts: 3 Novice Member Novice Member
in Reckon Accounts (Desktop)

We have duplicate payroll files that have been uploaded via Reckon GovConnect.

What is the best way to remove or update one of the June files to a zero balance? This is impacting the amount of PAYG the ATO thinks is payable.

Screenshot 2025-08-15 123905.png

Answers

  • Lucas
    Lucas Reckon Staff Posts: 491 Reckon Staff Reckon Staff

    Hi @HelenMeyer,

    Could you please export a new STP file in Reckon Accounts for your latest pay run in the 24/25 FY. Once you do that upload it to GovConnect and it should rectify the YTD values with the latest pay run submission.

    STP submits the YTD values with each pay run to the ATO, that's the reasoning for me asking you to do the latest pay run in the 24/25 FY.

    Thank you.

    Lucas Andrews
    Technical Support Representative

  • Kris_Williams
    Kris_Williams Member Posts: 4,184 Reckon Hall of Famer Reckon Hall of Famer

    STP only uploads YTD figures, so it’s not a problem. What I do is print out my totals report for the year, and look at the details in that EOFY submission and they should agree. I usually check the totals when I export the file before submitting

  • HelenMeyer
    HelenMeyer Member Posts: 3 Novice Member Novice Member

    Firstly, thanks for the comments. The YTD figures are okay / correct - not concerned about the employee totals.

    Interesting that the STP only uploads YTD figures, however the ATO thinks that we owe it almost double the PAYG amount, which I suppose is my real issue.

  • Kris_Williams
    Kris_Williams Member Posts: 4,184 Reckon Hall of Famer Reckon Hall of Famer

    that’s because you lodged it twice- just get the correct figures from your report and override the ATO figures on the BAS

  • Lucas
    Lucas Reckon Staff Posts: 491 Reckon Staff Reckon Staff

    Thanks Kris for your insight and help here.

    Lucas Andrews
    Technical Support Representative

  • HelenMeyer
    HelenMeyer Member Posts: 3 Novice Member Novice Member

    yes, understood.

    seems like quite a simple solution really.

    appreciate your time. thanks again.

  • Kris_Williams
    Kris_Williams Member Posts: 4,184 Reckon Hall of Famer Reckon Hall of Famer

    Also @HelenMeyer if for any reason you forgot to lodge the STP for one week the YTD figures would correct themselves with the following STP, however the W1 and W2 figures would be wrong on BAS. Again just override

  • Eric Murphy
    Eric Murphy Member Posts: 413 Reckon Hall of Famer Reckon Hall of Famer

    @HelenMeyer there's a really good article about this and why it happens from Reckon here. It was new to me as well

    https://community.reckon.com/discussion/8036726/tiptuesday-whats-in-an-stp-submission

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