Reckon Accounts Enterprise - Write cheque delete prefilled.

EMcM
EMcM Member Posts: 12 Reckoner Reckoner
edited 1:48AM in Reckon Accounts (Desktop)

Please can someone help me - we have reckon accounts enterprise.

Click on write cheque - National AUSTRALIA Bank - the cheque is prefilled.

How do I get rid of this so it doesn't come up each time.

Can't seem to find a way to delete - Thank you.

Best Answer

  • EMcM
    EMcM Member Posts: 12 Reckoner Reckoner
    Answer ✓

    Hi Reeta,

    For some reason it has come back to normal, not sure how.

    Have a good day.

    Thank you.

Answers

  • Reeta
    Reeta Reckon Staff Posts: 332 Reckon Staff Reckon Staff

    Hi @EMcM ,

    Thank you for your query.

    To ensure I understand your request clearly, could you please confirm whether you are asking about the bank detail pre-filling in the Bank account section ? If possible, could you please attach an image as it will be very helpful for me to better understand your situation and provide you with the most accurate solution.

    Regards,

    Reeta

  • EMcM
    EMcM Member Posts: 12 Reckoner Reckoner
    edited 2:26AM

    HI Reeta,

    Hope this will help you to better understand my enquiry.

    image.png

    Thank you

    Elaine

  • Eric Murphy
    Eric Murphy Member Posts: 421 Reckon Hall of Famer Reckon Hall of Famer

    Are you sure you weren't looking at a previous cheque that had already been completed?

  • EMcM
    EMcM Member Posts: 12 Reckoner Reckoner

    No Eric.

    We tried to do a write cheque several times, but it seems to be working now.

    Thank you.

  • Reeta
    Reeta Reckon Staff Posts: 332 Reckon Staff Reckon Staff

    Hi @EMcM

    Glad to hear that its been sorted. 😊

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