quicken 2010 personnal plus

azuka
azuka Member Posts: 10 Novice Member Novice Member

Hello Support ??

i am using quicken 2010 personnal plua»> it is install on lenovo laptop .. window 10 11

i use quicken to enter stocks market entries,, it stop processing entries on 18 september??

i spoke to quicken team , and suggerst i reinstall» no difference??

my son had a look .. he found out that i have 16000 entries,, and he think i have reach the limit ??

we try on another laptop» same story,, can not process?

what you suggest??
thanks

Comments

  • azuka
    azuka Member Posts: 10 Novice Member Novice Member

    i just try» to delete 3 transactions , and enter 4 transactions.. it stop just the same ??

    as well i did on another laptop .. same m??

    16000 entries seems thje limit

    thanks

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,530 Accredited Partner Accredited Partner

    Have you done a

    FILE

    FILE OPERATION

    VALIDATE

    SUPER VALIDATE

    YOUR FILE IS GETTING OLD AS WELL

    Please confirm where the file is kept and the file name as it cant be any longer than 8 characters

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • azuka
    azuka Member Posts: 10 Novice Member Novice Member

    thanks for suggestion??

    we check the file.. number 1

    image.png
  • azuka
    azuka Member Posts: 10 Novice Member Novice Member

    i did a validate ?? no change

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,530 Accredited Partner Accredited Partner

    I can see your file is located in Onedrive This is a big no no and all the other files I see the name length is way too long When I get back from holidays on Friday I will give you a call and we can try and fix your problem Just private message me your ID and pin and I will log in and we can fix it

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Eric Murphy
    Eric Murphy Member Posts: 425 Reckon Hall of Famer Reckon Hall of Famer

    Wow that is a huge file name, can't say I've seen one longer than that before. Needs to be shortened

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,530 Accredited Partner Accredited Partner

    This is caused by numerous backups and restores; I tell all my clients that when they RESTORE a file rename it straight to a short name to solve problems later on.

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com