Discount Rebates

QTMEC
QTMEC Member Posts: 9 Reckoner Reckoner

We have an Apprentice on hire and we get a bill from the Training company charging his hours and rate, travel days and several discounts, like Federal Funding [NCF] Electrical Commission [NCG] etc. I have entered them as negative and balance, but when I pay the cheque the amount is correct but it leave a few cents short outstanding on the bill and I can not get rid of it

Comments

  • Kris_Williams
    Kris_Williams Member Posts: 4,211 Reckon Hall of Famer Reckon Hall of Famer

    It’s better to enter this as a bill for the fees and a credit for the discounts and other credits, when you pay the bill you take up the credit and the amount should be correct

  • QTMEC
    QTMEC Member Posts: 9 Reckoner Reckoner

    its such a long way of doing things, surely Reckon could come with something better. I had already raised a credit with all the rebates and removed of the bills, but thank you

  • Kris_Williams
    Kris_Williams Member Posts: 4,211 Reckon Hall of Famer Reckon Hall of Famer

    So are you saying that there was still a balance when you had them entered as a bill and credit?

  • QTMEC
    QTMEC Member Posts: 9 Reckoner Reckoner

    no, Reckon [India] had told me after about 1/2hr on the phone. It is ridiculous to enter the bill for a higher amount and then do a credit, apply the credit in pay bills, so then it leaves the correct amount as per the invoice for paying. So many entries for one bill. Reckon need to come up with something better than this.

  • Kris_Williams
    Kris_Williams Member Posts: 4,211 Reckon Hall of Famer Reckon Hall of Famer

    it’s the negatives that cause it to glitch

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,141 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    It's specifically due to having negative figures in combination with mixed tax codes &/or part payments … as the system tries to calculate & apportion the GST amount, per line 😩

    (I don't know for sure, but as this has always been the case, I'm guessing it may be part of the original - Intuit QuickBooks - base coding & therefore Reckon are unable to edit this ? 🤔)