Fast Coding not showing new transactions Commonwealth Bank

Liam Francisco
Liam Francisco Member Posts: 25 Reckoner Reckoner

Hi i have noticed the since the 25th of September that I have no new transactions showing up in fast coding for both accounts I use, they are both setup through Yodlee, ( I think as mine are not Commbank Biz accounts I can’t setup the other way. I have re authenticated my login numerous times, it is showing as active, but it won’t show nay new uncoded transactions.

Has anyone else had this issue or know how to solve it.

Cheers

Liam

Answers

  • Lucas
    Lucas Reckon Staff Posts: 504 Reckon Staff Reckon Staff

    Hi @Liam Francisco,

    Unfortunately, Yodlee is currently facing issues with multiple banks at the moment and we recommend that you switch over to Direct feeds or Open Banking at this time.

    https://help.reckon.com/article/j4mglh749h-about-bank-feeds | https://help.reckon.com/article/txp82mjqt1-how-to-setup-open-banking

    The reason I am making this recommendation as our team has discovered recently with the Yodlee feeds, you need to reauthenticate each time because of the new MFA security feature implemented by Commbank.

    Please let me know, if there is anything else I can help you with at this time.

    Lucas Andrews
    Technical Support Representative

  • Liam Francisco
    Liam Francisco Member Posts: 25 Reckoner Reckoner

    Thank you Lucas I will look into the other options, I am not sure if I can use them as my accounts are personal accounts that I have been using since 1999. The bank keeps telling me that I need to get "Business accounts" but there is no legal requirement for that, plus I pay no fees for my current accounts. I am a sole trader with a few staff and this has worked well for me up until now. I intend on retiring in 5 years and would rather not have to change my accounts. I will see over the weekend if I can set up the other way. Cheers Liam

  • Lucas
    Lucas Reckon Staff Posts: 504 Reckon Staff Reckon Staff

    Hi @Liam Francisco,

    You can definitely use personal accounts and they are easier to setup I believe for Open banking since you do not need to nominate yourself as a representative as it's not a business one.

    Let me know, how you go and I will be here when you get back from the weekend.

    Lucas Andrews
    Technical Support Representative

  • Liam Francisco
    Liam Francisco Member Posts: 25 Reckoner Reckoner

    Thank you, Lucas🤞🤞 😊