Available Leave hours not adjusting with payroll entry
I've just started a new Reckon Accounts Premier company file. I've transfered all the customers, suppliers, employees & entitlement amounts to the new file.
I've double checked all settings are the same as the old file. When entering earnings information during payroll, personal & annual available hours change/adjust with a line entry for those accruals but Toil/Other 1 figures stay the same.
There must be a link or a tick in a box I'm missing somewhere as it worked in the previous file.
Answers
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Hi @Tarm
They'll be something that's not been replicated but it's a little difficult to determine without seeing the file as it depends on your specific setup.
It may be that another Payroll Item isn't ticked to include leave, or there's a particular Employee or Payroll Item that wasn't properly configured previously & is only being used now for the first time.
To identify the issue, you'll need to review & compare EVERY Employee AND EVERY Payroll Item config 😬
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