Incorrect YTD totals
Hello.
We had a staff member temporarily change the amount of their RESC payments. One week (Nov 20), this amount wasn't changed correctly on their paycheque so yesterday we did an STP upload with just their correct paycheque. When we went to pay tax today, the ATO portal shows 1 extra paycheque amount on totals for W1, W2 and RESC. Did we incorrectly upload to STP? If so, do we do another update event or do we see if it is automatically correct after this weeks payrun?
We can manually change the figures on the ATO portal but we do want to ensure that the data matches.
Thank you!
Answers
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Hi @Katie24
Yes, you definitely need to manually correct it in the ATO portal.
Unlike Reckonโs portal for STP, the ATO prefill at W1/W2 is not in real time & will often not be current. Therefore the ATO have included a specific note there, advising to check against your payroll records & override the prefill amounts, if necessary ๐ (This is an old screenshot but is an example of the message displayed):
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