Change User to Administrator

KYLIE TANNER
KYLIE TANNER Member Posts: 18 Reckoner Reckoner
in Reckon Accounts (Desktop)

Hi Team,

How do I remove myself as the Administrator and change it to another Team Member that is taking over my roll? She's already set up as a User with all access but can't do certain tasks in her log in (e.g. change the closing date)

Best Answer

  • Reeta
    Reeta Reckon Staff Posts: 383 Reckon Staff Reckon Staff
    edited 2:10AM Answer ✓

    Hi @KYLIE TANNER ,

    Thank you for reaching out.

    Unfortunately, in Reckon Accounts Desktop, each company file is associated with only one Administrator account, and this account cannot be deleted or reassigned to a different username. The Administrator role is permanently tied to the Admin user.
    If you need to hand over administrative control to another team member, then you can:

    • Change the Admin password and share it securely to do this, first Login as the current Admin user.
    • Navigate to Company > Users > Set Up Users and Roles >Select Admin and click Edit
    • Change the Password and provide the new password to the person taking over the role.

    This ensures they have full administrative access.

    I hope this helps.

    Reeta.png

Answers

  • KYLIE TANNER
    KYLIE TANNER Member Posts: 18 Reckoner Reckoner

    Thanks we will use that work around.

  • Reeta
    Reeta Reckon Staff Posts: 383 Reckon Staff Reckon Staff

    @KYLIE TANNER ,

    If you need any further help do not hesitate to reach out. Happy to help !!😊

    Reeta.png

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