Change User to Administrator

Hi Team,

How do I remove myself as the Administrator and change it to another Team Member that is taking over my roll? She's already set up as a User with all access but can't do certain tasks in her log in (e.g. change the closing date)

Accepted answers

Reeta

Hi @KYLIE TANNER ,

Thank you for reaching out.

Unfortunately, in Reckon Accounts Desktop, each company file is associated with only one Administrator account, and this account cannot be deleted or reassigned to a different username. The Administrator role is permanently tied to the Admin user.
If you need to hand over administrative control to another team member, then you can:

Change the Admin password and share it securely to do this, first Login as the current Admin user.
Navigate to Company > Users > Set Up Users and Roles >Select Admin and click Edit
Change the Password and provide the new password to the person taking over the role.

This ensures they have full administrative access.

I hope this helps.

All comments

Reeta

Hi @KYLIE TANNER ,

Thank you for reaching out.

Change the Admin password and share it securely to do this, first Login as the current Admin user.
Navigate to Company > Users > Set Up Users and Roles >Select Admin and click Edit
Change the Password and provide the new password to the person taking over the role.

This ensures they have full administrative access.

I hope this helps.

KYLIE TANNER

Thanks we will use that work around.

Reeta

@KYLIE TANNER ,

If you need any further help do not hesitate to reach out. Happy to help !!😊