Changing Invoice numbers

Question

I'm the first to admit I should've checked this before now. In my defence I say I was preoccupied with getting a functioning payroll and same day super working.

My data was migrated across from Reckon Desktop. The starting point was 01/07/24. The first invoice should've been Inv00367 but the Reckon One data has it as Inv00370. It was corrected, if that's the right word, by renaming subsequent invoices. For example, what is, and should be, Inv00394 on 7/01/'25 is titled Inv00367 in Reckon One. Inv00411 became Inv00368 on 29/04/'25 and Inv00431 became Inv00369 on 16/09/'25. At least after that invoice numbers in Reckon One matched those recorded in Desktop.

Can I manually change the invoice numbers prior to 16/09/'25 so they match existing records?

Lance Arthy · Answer

Karren,

Thanks for that information. A disappointing outcome none the less.

Karren Labrador · Answer

Hi @Lance Arthy,

Unfortunately, it is not possible to manually modify invoice numbers on invoices that have already been created in Reckon One, including those issued before 09/16/25. Once an invoice is generated in Reckon One, the invoice number is locked due to system design. Invoice numbers are automatically managed by the system to ensure consistency.

However, you are able to make changes to future invoices in Reckon One. Before creating new invoices, you can set the next invoice number by navigating to:

Settings → Day-to-Day → Money In → Invoices → Next invoice number.

Additionally, utilizing the reference number feature can help you easily locate specific invoices when needed.

I hope it helps.