DATA RECOVERY: How to submit an older pre-2007 data file to be upgraded to the latest Reckon Account

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Datarec_ReckonLtd
Datarec_ReckonLtd Reckon Staff Posts: 1,065 Reckon Staff
edited October 2019 in Reckon Accounts (Desktop)
If you have an older QuickBooks (Australian/New Zealand) data file from version 2006 or older, or (version 8 or lower) it would first need to be upgraded to the 2007/08 data file format.

On the Reckon website, you can download the prior versions that you can use to step-upgrade your older data file up to the 2007/08 format so it can be recognised by the Reckon Accounts 2019 software.

Here is a link to the prior relevant software
https://www.reckon.com/au/prior-versions-and-retail-downloads/

Here is a link to the Installation and Upgrade Guides (PDF documents) 
https://www.reckon.com/au/downloads-guides/


Alternatively, we offer a data file upgrade service where we can do it for you.

Submit a request for a Reckon data service 

Select the correct product and service.



Note: this is a chargeable service.


In your service request you will need to:

- Let us know what the older product version is and if it is installed on your computer 

- Let us know if you are still able to open the data file in the older version

- Let us know what the current product version is already installed on your computer



DATA RECOVERY: What are my Reckon Accounts business range (Desktop) file types and what do I send in for analysis


Regards,

Data Recovery Team