Installed the new tax updates but when I run my payroll, the tax is way over-calculating

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Hi, I have installed the new tax updates but when I run my payroll, the tax is way over-calculating - across all employee records. Is this a known problem? I am on hold to tach support now but that's been for half an hour.

Note: This conversation was created from a reply on: Reckon Accounts 2017 Tax Update.
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Sari

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Posted 1 year ago

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Sari

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This reply was created from a merged topic originally titled Installed the new tax updates but when I run my payroll, the tax is way over-calc....

Hi, I have installed the new tax updates but when I run my payroll, the tax is way over-calculating - across all employee records. Is this a known problem? I am on hold to tach support now but that's been for half an hour.

Note: This conversation was created from a reply on: Reckon Accounts 2017 Tax Update.
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Charles van Rotterdam

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Hi Sari, none of my files has this problem. The only thing I can think of is that you're processing 16-17 payroll (last month) with the 17-18 Tax Tables
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Sari

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All solved - apparently the default on each super item changed from ticked to untick in the April release update. Who'd have thought?